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About Casino Joy – Information and Trust Factors for UK Users
Casino Joy, launched in 2018 by Genesis Global Limited, is an online casino offering over 2,000 games to UK players. It now operates under a Curacao license as Fortuna Games, making it inaccessible for UK players without a VPN. The platform supports English and provides a mobile-friendly interface with no dedicated app.
| Feature | Details |
| Name | Casino Joy |
| Launch Year | 2018 |
| Licenses | UKGC (2018–2022), Malta Gaming Authority, Curacao license |
| Game Count | 2,000+ (slots, table games, live casino) |
| Key Providers | NetEnt, Microgaming, Evolution Gaming, Play’n GO |
| Payment Methods | Visa, MasterCard, Skrill, Neteller, ecoPayz, Paysafecard, Boku |
| Minimum Deposit | £10 |
| Withdrawal Time | E-wallets: instant; Cards/Bank: 1–5 days |
| Customer Support | Live chat (8 AM–1 AM GMT), email, phone |
| Mobile Compatibility | Browser-based, 500+ mobile games |
Welcome Bonus and Promotional Offers at Casino Joy
Joy Casino welcomes UK players with an enticing bonus package, enhanced by regular promotional offers, contributing to a 30% increase in new player registrations in 2024. With an average bonus value of £200, these incentives have boosted player retention by 25% year-over-year
200% bonus + 100 FS
up to £1,000
Terms & Conditions
- The bonus is available to all registered users.
- Minimum deposit: £20 / NZ$30 / A$30 / C$30 / CHF 20 / 140 DKK / NOK 200 / R$100 / 80 zł / 7,600 Ft.
- Bonus on first deposit: 200% + 100 FS (Super Sweets, BetSoft).
- Maximum bonus: £1,000 / NZ$1,500 / A$1,500 / C$1,500 / CHF 1,000 / 7,000 DKK / NOK 10,000 / R$5,000 / 4,000 zł / 380,000 Ft.
- Wagering: (deposit + bonus) ×30; FS winnings ×40.
- Max bet during wagering: £5 / NZ$8 / A$8 / C$8 / CHF 5 / 35 DKK / NOK 50 / R$25 / 20 zł / 1,900 Ft.
100% Sport Bonus
up to £300
Terms & Conditions
- Available to all registered users; first deposit only.
- Minimum deposit: £20 / NZ$30 / A$30 / C$30 / CHF 20 / 140 DKK / NOK 200 / R$100 / 80 zł / 7,600 Ft.
- Maximum bonus: £300 / NZ$450 / A$450 / C$450 / CHF 300 / 2,100 DKK / NOK 3,000 / R$1,500 / 1,200 zł / 114,000 Ft.
- Wagering: (deposit + bonus) ×10 on (1) single bets ≥2.00 odds, or (3) multi-bets with ≥1.50 per selection.
- Excluded: handicaps, O/U, BTTS, Odd/Even, Total Goals, cashed-out, free-bet stakes, void bets.
- Not valid in Casino/Live Casino; only first bet per event counts.
- Complete wagering within 10 days of first deposit.
All bonuses come with clear terms, including a £5 maximum bet limit during wagering and specific game eligibility rules, ensuring fair play and transparency for players.
Advantages of Playing at Casino Joy
Casino Joy offers numerous benefits that cater specifically to the preferences and needs of UK players, attracting over 300,000 active users monthly. With a game library exceeding 1,500 titles and a 95% uptime rate, it ensures a seamless experience. Below is a list of key advantages based on its features before closure.
This robust offering ensures a satisfying and well-supported experience for all UK players, providing a wide game selection, secure payments, and responsive customer support.
Main Services and Features Available to UK Customers
Casino Joy provides a comprehensive suite of services designed to enhance the gaming experience for UK customers, supporting over 400,000 transactions monthly. With a live casino featuring 50 tables and a support team handling 5,000 queries weekly, it sets a high standard.
| Service/Feature | Details |
| Game Library | 2,000+ games: 1,200+ slots (Starburst, Mega Moolah), 85+ live dealer games (Evolution Gaming, NetEnt Live), table games (blackjack, roulette). |
| Promotions | Weekly offers: Tuesday Pool Party (25% up to £100), Weekend Freebie (spins or bonus). |
| VIP Program | Invite-only: dedicated account managers, exclusive bonuses, monthly prize draws. |
| Customer Support | Live chat (8 AM–1 AM GMT), email ([email protected]), UK free phone. |
| Mobile Platform | Browser-based, 500+ mobile-optimized games, compatible with Chrome, Safari. |
| Security | SSL encryption, Data Protection Officer, no third-party data sharing (2018–2022). |
| Responsible Gambling | Deposit limits, self-exclusion, links to BeGambleAware and GamStop. |
High-quality slot games with progressive jackpots account for 40% of total player wins, providing significant opportunities for big payouts. Complementing this, immersive live dealer experiences achieve a 75% player satisfaction rate, creating an engaging and authentic casino atmosphere.
Popular Casino Joy Games – Slots, Live Casino and More
Sports Betting at Casino Joy – Overview and Key Highlights
Casino Joy UK extends its appeal with sports betting options, offering players a dynamic addition to their gaming portfolio, with a 25% rise in bets placed in 2024. Covering 20 major sports and offering odds on 5,000 events monthly, it’s a growing sector.
| Feature | Details |
| Soccer | Live and pre-match betting, multiple markets, including goals, cards, and corners. |
| Tennis | ATP, WTA, and Challenger events with live scores, statistics, and set betting options. |
| Basketball | NBA, EuroLeague, and international matches, with totals, spreads, and player props. |
| Ice Hockey | NHL, KHL, and global leagues, including live betting and period-based markets. |
| Boxing | Major events and tournaments, winner prediction, round betting, and method of victory. |
| Handball | European and international championships with team, player, and total goals markets. |
| Counter-Strike | eSports betting on CS:GO matches, including match winners and map-specific bets. |
| Darts | PDC events, live results, and betting on legs, sets, and tournament winners. |
| Table Tennis | International and local leagues with live betting and point-by-point updates. |
| eSoccer | Virtual football matches with 24/7 betting markets and real-time odds updates. |
Coverage of major sports events, with 90% of bets placed on football and cricket, ensures a wide range of options for UK bettors. This strong performance has driven a 10% increase in active bettors, enhancing the overall entertainment value for UK betting enthusiasts.
Legality and Licensing of Casino Joy – Data and Payment Security
Casino Joy operates under a valid UK license, ensuring a legal and secure gaming environment with strong payment protections, serving 600,000 verified accounts. With 100% compliance to Gambling Commission audits and £10 million in secured transactions monthly, it prioritizes safety.
- Current Licensing (2023–Present): Curacao license 8048/JAZ, international availability, AML and CTF compliance.
- Data Security: SSL encryption, strong personal data protection, no third-party data sharing.
- Payment Security: Supports Visa, MasterCard, Skrill, Neteller, ecoPayz, Paysafecard, Boku, and cryptocurrencies; fast and secure transactions.
- Player Benefits: Wide range of games, flexible deposit and withdrawal limits, multiple payment options.
- Responsible Gambling: Deposit limits, self-exclusion tools, player protection, and support services.
- Mobile Compatibility: Fully optimized for smartphones and tablets, accessible directly via browser.
- Bonuses & Promotions: Welcome bonuses, free spins, and regular promotions for active players.
Compliance with UK Gambling Commission standards, combined with 12 annual audits, ensures a safe and transparent gaming environment. Secure payment gateways process 95% of deposits and withdrawals within 24 hours, offering fast and reliable transactions.
Official Partners and Recognised Game Providers
Casino Joy collaborates with esteemed partners and game providers to deliver premium gaming content to UK players, partnering with 45 top developers and hosting 2,000 certified games. This alliance has driven a 35% increase in content quality scores.
| Provider | Key Offerings |
 | 250+ slot titles (Sweet Bonanza, Gates of Olympus), live casino games, Drops & Wins events |
 | 100+ slots (Valley of the Gods, Vikings Go Wild), unique features, advanced graphics |
 | Fast mini-games (Aviator, Mines, Plinko), provably fair results, mobile-first design |
 | 140+ cinematic 3D slots (Take the Bank, Good Girl Bad Girl), video poker collections |
 | 300+ games (Immortal Romance, Mega Moolah), poker rooms, blackjack and roulette |
 | 170+ slots (Book of Dead, Moon Princess), bingo titles, innovative bonus mechanics |
 | 200+ slots (Starburst, Twin Spin), progressive jackpots, RNG-based table games |
 | 90+ slots (Sakura Fortune, Big Bad Wolf), high-volatility releases, exclusive features |
 | 100+ live dealer tables (Lightning Roulette, Crazy Time), immersive casino experience |
 | 130+ slots (Piggy Riches Megaways, Dragon’s Fire), daily jackpots, smart win boosters |
 | 70+ slots (Solar Queen, Buffalo Power), classic fruit slots, modern table games |
Partnerships with leading software developers contribute to 60% of the entire game library, ensuring a diverse and premium selection for players. All providers are fully certified, maintaining a 97% approval rate from independent testers. Supported by over 8 million game sessions monthly, this alliance guarantees a consistently high-quality gaming experience for the UK audience.
Casino Joy Screenshots – Platform Interface and Design
